英亞馬遜回收Fast & Furious Boxset ??

lukalok

收到amazon.co.uk email，我套要寄返uk報銷！

shing517

想問下新版會唔會有咩label 話係新版? 驚弟時買二手時買錯舊版.....thx

movietoy.maniac

有d有refund...有d要寄返去....
做法好唔統一.....
我都係由得佢啦...橫掂套碟無問題....

lickeychien

回復 54# lukalok


怎麼會這樣?
目前應該都是退費~不然就是再補寄一份
我前面有貼亞馬遜的回信
您把那封信的內容貼給亞馬遜試試看

下面是通知退費的內容
Greetings from Amazon.co.uk.

We are writing to confirm that we have processed your refund in the amount of £17.94 for your Order xxxxxxxxxxxxxxxxxxxxxxxx

This refund is for the following item(s):

Item: Fast & Furious 1-4 Box Set [Blu-ray] [2001]
Quantity: 1
ASIN: xxxxxxxxxxx
Reason for refund: Item not satisfactory

The following is the breakdown of your refund for this item:

Item Refund: £15.31
Shipping Refund: £2.63

Your refund is being credited as follows:

Visa Credit Card [ending with 2104]: £17.94

These amounts will be returned to your payment instruments within 10 business days.

sorry

剛send 左email俾amazon, 幾分鐘就reply左, 話會寄過套碟俾我, 但要我寄返原本個套返去, 同之前ching話可以keep 返舊個套唔同...咁我寄返去咪仲貴

Please note that, as set out in our returns policy, you need to return the original item to Amazon.co.uk within 30 days of the date of this e-mail. If you do not return the original item to us within 30 days, Amazon.co.uk reserves the right to charge an amount equal to the price of your original order to the payment card you used for the order.

lickeychien

回復 58# sorry


    請問您有收到亞馬遜給您的通知信~請您跟製造商聯繫嗎?
我是先收到這封信之後~寫信給製造商~但都沒回應~後來才跟亞馬遜反映
說我已經跟製造商聯繫但沒有回應~亞馬遜才說要幫我申請退費
過沒多久就來信通知已經退費了

lickeychien

如果您有收到我剛講的跟製造商聯繫的信~他還要您寄回去
把下面這封信的內容貼給亞馬遜吧

    Firstly, please accept my sincere apologies for the issues you have experienced with this item "Fast & Furious 1-4 Box Set [Blu-ray] [2001]".

We appreciate that you wrote to the manufacturer regarding this situation that was the correct action to take, and we are sorry that you have not yet received a reply.

At this situation, we are unable to create a replacement because you may again receive a faulty item.

Therefore, I've requested a refund of 17.94 GBP to your payment card for this item. This refund should go through within the next few days and will appear as a credit on your next card statement.

When refunding for a damaged or defective item, it is our policy to request that you must return the original item to Amazon.co.uk within 30 days. However, as the cost of returning this item is in this case prohibitively expensive, we ask that you keep this item with our compliments. Perhaps you would like to donate it to a charity in your area if you feel it would be appropriate to do so.

If you have received a replacement disc from the manufacturer, please let us know so we can re-charge your payment card.

sorry

回復  sorry


    請問您有收到亞馬遜給您的通知信~請您跟製造商聯繫嗎?
我是先收到這封信之後~寫信給製 ...
lickeychien 發表於 2010-6-21 01:23

有呀, 同其他ching都一樣收到amazon既email (今個月頭), 即日已email俾製造商, 到而家都等左兩星期添.
不過amazon頭先email, 我都想有少少補充, 寄返去既shipping fee, 佢話會refund俾我, 不過寄返去都幾煩. 我寧願由佢算了....

sorry

如果您有收到我剛講的跟製造商聯繫的信~他還要您寄回去
把下面這封信的內容貼給亞馬遜吧

    Firstly, ple ...
lickeychien 發表於 2010-6-21 01:24

thx ching~
回左amazon話我寧願keep返原本既碟 (個時同朋友訂左幾套, ship back咪要收集返晒再pack), 唔駛做replacement....唉.

lickeychien

回復 62# sorry

前兩天有人才問我要怎麼寫信給亞馬遜退費哩
結果他照我下面的寫~亞馬遜也說要退費給他了
    Hi,

Re your email regarding my order "fast and furious 1-4", pls be advised that
I have sent email to manufacturer several days ago.

However, till today I have not received any response.

Kindly check and give me a response asap.

Rgds,

xxxx